IT Aftersales Support and Maintenance | Inspired Care

Inspired Care

Flexible solutions for support and maintenance

Inspired Care is a bespoke package of IT after sales support and maintenance. It’s a highly price competitive package that compliments and extends, without duplication, the automatic cover you receive under manufacturers warranties.

We offer multi manufacturer cover for all constituent parts of your system. Once in place, cover can be renewed and extended for the lifetime of your business system or network, irrespective of whether you purchase it from us or not.

The service level agreements are tailored to user needs. The overall umbrella can cover all major data and IP voice technology platforms, networks and manufacturers that we work with. It’s an inspired choice for businesses throughout the South East.

Optional Additional Cover

• End of life and legacy equipment

• Cover for software installs, moves, additions and changes (IMACS)

• Evolution of upgrade options to cover emerging technologies

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The Benefits

Guaranteed fix times. Three hours to site, plus two hours to fix is often the norm.

Access via single contact, to our team of manufacturer accredited technicians

Systems support for network environment

Troubleshooting on-site by field–based engineers backed up by specialist consultants

‘Return to service’ restored to the latest back up

Why Inspired Care?

We appreciate that major impact can result from minor disruption. Continuity of service is our priority; and we strive on your behalf to minimise downtime. Our service helps you control cost, avoid damage to reputation, and minimise inconvenience.

The service is delivered by manufacturer accredited technicians, backed up by specialist consultants. Service level agreements are delivered because the team takes collective responsibility to go the extra mile when necessary, without being asked.

We build in future proofing. Upgrade options constantly evolve in tandem with emerging technologies. Our team has already noticed security issues, stimulated by the launch of 4G, resulting from increased use of personal smartphones and tablets in the workplace.