Inspired Technology Services Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy statement. We are the data controller for this information.
Last updated: 28 September 2026
1. Principles
- Data will only be collected and held for a specific legitimate purpose to enable fulfilment of our contractual obligations to you and where possible with an individual's consent (if data is collected with consent, it is understood that consent can be withdrawn).
- Data held is just sufficient for the purpose.
- Data is accurate and kept current.
- Data is not kept for longer than necessary for the purpose.
2.1 We May Collect The Following Information
- Name and job title
- Contact information including email address and company name
- Demographic information such as postcode, preferences and interests
- Other information relevant to enquiries, customer surveys and/or offers
- Technical information such as your IP address, browser type and the pages you visit, collected through server logs and cookies (see section 4)
2.2 What We Do With The Information We Gather
We use your information for the following purposes, each with a lawful basis under UK GDPR:
- Responding to your enquiries and providing our services. Lawful basis: performance of a contract, or our legitimate interests in answering the people who contact us.
- Internal record keeping, including accounting and tax records. Lawful basis: legal obligation and legitimate interests.
- Improving our products, services and website. Lawful basis: legitimate interests.
- Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. Lawful basis: legitimate interests for business contacts, or your consent where the law requires it. You can opt out at any time.
We do not use your data for automated decision-making.
2.3 How Long We Keep Your Information
- Enquiries that do not lead to business: 12 months from our last contact.
- Customer and account records: for the length of our relationship plus 6 years, to meet accounting and legal requirements.
- Website analytics data: 13 months.
When we no longer need information we delete it or anonymise it.
3. Security And Sharing
- We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
- All data is kept safe in accordance with our Information Security Policy [confirm policy name] (a copy is available on request).
- We only share your data where there is a legitimate purpose: with service providers acting on our instructions, such as our website hosting, email and analytics providers, under contracts requiring them to protect it; and with authorities or professional advisers where the law requires or allows it.
- Some of our service providers process data outside the UK, mainly in the United States and the European Economic Area. Where this happens we rely on UK adequacy regulations (including the UK–US Data Bridge) or the UK International Data Transfer Addendum. You can ask us for a copy of the safeguard.
4. Website Use Of Cookies
A cookie is a small file placed on your device when you visit a website. Some cookies are strictly necessary to make our website work, such as security cookies and remembering your cookie choice, and these do not need your consent.
With your consent, we also use traffic log (analytics) cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
When you first visit our website you can choose to accept or decline non-essential cookies, and you can change your choice at any time using the Cookie Settings link in the footer of every page. You can also set your browser to block cookies, although this may prevent you from taking full advantage of the website.
4.1 Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
5. Controlling Your Personal Information
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by using the unsubscribe link in any email, or by writing to or emailing us at the address below.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- Under UK GDPR you have the right to access the personal information we hold about you, to have it corrected if it is incorrect or incomplete, to have it erased where we no longer have a reason to keep it, to restrict or object to how we use it, to receive it in a portable format, and to withdraw any consent you have given.
- To exercise any of these rights, please write to or email us at the address below. We may ask you to confirm your identity. We will respond within one month and there is normally no fee. We will promptly correct any information found to be incorrect.
6. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we can put things right.
7. Changes To This Policy
We may update this privacy statement from time to time. The date at the top shows when it was last changed.
Resources & Further Information
Data Protection Act 2018 · UK GDPR · Privacy and Electronic Communications Regulations 2003
Inspired Technology Services Ltd
Office 2, Quinton House, Shalloak Road, CT53QT
Tel: 03333 201021 · Email: sales@inspiredtech.co.uk
Company number: 4423304
